Privacy policy

Privacy Policy

This Privacy Policy describes how LavaFind, operated by SALTERIME CO LLC (1825 Rumsey Ave, Cody, WY 82414, United States), collects, processes, and protects your personal information when you visit our website or shop with us.

1. Who We Are (Data Controller)

The business responsible for the collection and processing of your personal information is:

LavaFind
Operated by SALTERIME CO LLC

Address:
1825 Rumsey Ave
Cody, WY 82414
United States

E-mail: info@lavafind.com
Phone: +19175902721

2. Information We Collect

Contact information: name, e-mail address, phone number, delivery address
Order information: order history, encrypted payment information
Device information: IP address, browser type, operating system
Usage information: pages visited, click behavior, referrer URLs
Cookies (see Section 5)

3. How We Use Your Information

Processing and delivering orders
Customer communication and support
Fraud prevention and security
Improving our website and services
Marketing communication (only with your express consent)

We handle your personal information in line with our obligations under applicable federal and state consumer-protection and privacy laws, including the FTC Act's prohibition on unfair or deceptive practices.

4. Sharing With Third Parties

We share personal information only with the following categories of recipients, and only as needed to fulfill your order or operate our store:

Payment processing: our payment processors for transactions made with Visa, Mastercard, American Express, Apple Pay, and Google Pay
Shipping carriers: USPS, UPS, and partner courier services
Hosting services: Shopify Inc. (platform and data storage)

We do not sell your personal information. All third parties are contractually required to comply with applicable data-protection laws.

5. Cookies and Consent

We use cookies to operate our store. Cookies fall into the following categories:

Strictly necessary cookies: required for the store to function correctly (shopping cart, session, security, checkout). These cookies cannot be disabled.
Functional cookies: enable enhanced functionality and personalization (for example, saved preferences). Set only where permitted.
Performance cookies: anonymous usage statistics used to improve our website. No third-party analytics cookies (such as Google Analytics or Meta tracking cookies) are currently set on our store; if such services are introduced in the future, their cookies will only be set with your consent.
Targeting cookies: used by advertising partners to show personalized ads on other websites. No targeting cookies are currently set on our store; if introduced in the future, they will only be set with your consent.

You can manage or delete cookies at any time in your browser settings (deleting cookies and reloading the page removes previously set non-essential cookies). You can also contact us at info@lavafind.com with any cookie or tracking question. A detailed overview is available on our Cookie Policy page.

Depending on your location (for example California and other US states with consumer-privacy laws, and the EU/UK), a cookie consent banner (Pandectes GDPR) is shown on your first visit and asks you to accept all cookies, reject non-essential cookies, or select individual categories. Only strictly necessary cookies are set before you choose. You can change or withdraw your consent at any time via the Cookie settings link in the footer or the cookie icon in the corner of the site. Full details are in our Cookie Policy.

6. Data Retention

We keep personal information only as long as necessary for the purposes described above or as required by law. Transaction and tax records are retained for approximately 7 years in line with IRS record-keeping requirements.

7. Your Privacy Rights (United States)

Depending on your state of residence, you may have some or all of the following rights regarding your personal information:

The right to know what personal information we have collected about you
The right to access a copy of your personal information
The right to correct inaccurate personal information
The right to request deletion of your personal information (subject to legal retention obligations)
The right to opt out of the sale or sharing of personal information
The right not to be discriminated against for exercising your privacy rights

To exercise any of these rights, e-mail us at info@lavafind.com with the subject line "Privacy Request". We will verify your request and respond within the timeframe required by applicable law (generally within 45 days).

8. California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA) gives you the specific rights listed in Section 7 above, including the right to know, delete, correct, and opt out of the sale or sharing of personal information.

Do Not Sell or Share My Personal Information: LavaFind does not sell your personal information and does not share it for cross-context behavioral advertising. If our practices ever change, we will update this policy and provide a clear opt-out mechanism first. You may register an opt-out preference at any time by e-mailing info@lavafind.com with the subject line "Do Not Sell My Data".

Categories of personal information collected in the last 12 months: identifiers (name, e-mail, address, phone), commercial information (orders), and internet activity (device and usage information as described in Section 2). We collect this information directly from you and from your device, use it for the purposes in Section 3, and disclose it only to the service providers listed in Section 4.

Authorized agents may submit requests on your behalf with proof of authorization. We will not discriminate against you for exercising your rights.

9. Data Security

Our website uses SSL/TLS encryption for all data transfers (HTTPS). We conduct regular security reviews and use industry-standard safeguards to protect your information.

10. Contact for Privacy Requests

To exercise your rights or if you have any privacy questions, please contact:

E-mail: info@lavafind.com
Phone: +19175902721
Mail: LavaFind, SALTERIME CO LLC, 1825 Rumsey Ave, Cody, WY 82414, United States
Customer service hours (ET): Monday to Friday: 9:00 AM – 6:00 PM | Saturday and Sunday: 10:00 AM – 4:00 PM

We respond to privacy requests within 30 days wherever possible, and always within the timeframe required by applicable law.