LavaFind – Payment Policy
At LavaFind we want your shopping experience to be simple, transparent, and secure. From browsing our candles and decor to checkout, everything is designed so you can place your order with confidence.
1) Accepted Payment Methods
We accept the following payment methods for online purchases, where available at checkout:
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
All payments are processed in U.S. Dollars (USD) through secure, encrypted checkout systems to protect your personal and payment information.
2) Payment Security
Your privacy and security matter to us. Our site uses SSL encryption and works with trusted payment processors so every transaction is handled securely. We do not store full card details and never have access to your complete payment information — payment data is processed securely by our payment providers.
3) Charges & Authorizations
Your selected payment method is charged when your order is placed. In some cases, a temporary authorization may appear before the final charge is confirmed. This is a normal banking process and will update automatically.
4) Payment Issues?
If you run into an issue during checkout, please double-check that your billing details match what's on file with your bank or payment provider. If you still need help, reach out to us:
- Email: info@lavafind.com
- Phone: +19175902721
Our customer service team is happy to help you complete your order.
5) Fraud Prevention
To keep transactions secure and protect our customers, orders may be subject to review. If anything looks unusual, we may contact you to confirm order details before processing.
6) Contact Information
Store name: LavaFind
Operated by: SALTERIME CO LLC
Address:
1825 Rumsey Ave
Cody, WY 82414
United States
E-mail: info@lavafind.com
Phone: +19175902721
Customer service hours (ET)
Monday to Friday: 9:00 AM – 6:00 PM
Saturday and Sunday: 10:00 AM – 4:00 PM
We aim to answer every inquiry within 24 hours.